Refund Policy
Last updated: September 8, 2026
1. Subscriptions
All ATHLETIQ subscriptions (Scout, Agent, Observer, Parent, Team, Advertiser) are billed monthly in advance, in USD, through our payment provider, Paddle.
2. Cancellation
You may cancel your subscription at any time. Cancellation takes effect at the end of your current billing period — you retain access to your paid role's features until then, and you will not be charged again after that period ends.
3. No Partial Refunds
We do not offer partial or prorated refunds for the remaining days of a billing period you've already paid for, whether you cancel, downgrade, or stop using the app before the period ends.
4. Exceptions
If you believe you were charged in error (for example, a duplicate charge or a billing system malfunction), contact us and we'll review it on a case-by-case basis.
5. Contact Us
Refund and billing questions: athletiq.support@gmail.com